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Health & Social Care / Stage 04 · Grow

Care home marketing and marketing for domiciliary care that reaches families first.

When a family needs care, the search starts online at a stressful moment, and the provider they find first, trust fastest and can contact easiest wins. We build that presence through local search, care directories, reviews and a website with separated funnels. Across a supported-living provider and a newly distinct regional care brand, that work reached 5.2K active users and 29 enquiries for the provider, alongside three organic enquiries after launch and 14,200% Google organic growth in the regional brand's first year — with £0 spent on digital marketing.

A care-business planning session focused on making trusted support easier to find

Local SEO, directories and paid social that reach families.

active users after a supported-living provider's local-SEO-led website rebuild
5.2K

active users after a supported-living provider's local-SEO-led website rebuild

enquiries after a supported-living provider's website update
29

enquiries after a supported-living provider's website update

regional care brand Google organic growth in its first year
+14,200%

regional care brand Google organic growth in its first year

Great care, invisible online.

Most care providers don't have a quality problem, they have a findability problem, a funnel problem and a rota problem. All three are fixable.

  1. 01

    Families can't find you

    When a daughter searches 'home care near me' at 11pm, the directories and your competitors show up. If your Google Business Profile is bare, you're invisible at the exact moment of need.

  2. 02

    One form for everyone

    Care enquiries, job applicants and social workers all land on the same contact page. Families get slow replies, applicants clog the inbox, referrers give up. That's a funnel problem, not a demand problem.

  3. 03

    Growth capped by the rota

    You can't accept packages you can't staff. In care, client marketing and recruitment marketing are the same discipline, and most providers run neither deliberately.

The full care growth engine.

Every channel a care provider actually wins on, built to be measured, not admired.

  1. 01

    Local SEO & Google Business Profile

    Ranked and reviewed for the searches families actually make, 'home care near me', 'care home in [your town]', with your CQC rating front and centre.

  2. 02

    Care directory & review optimisation

    homecare.co.uk, carehome.co.uk and Autumna profiles built out properly, with review flows that keep the scores current and credible.

  3. 03

    CQC rating showcased

    Your rating and report highlights turned into trust signals across your website, Google profile and directories, proof, placed where families are deciding.

  4. 04

    Paid social that reaches the decision-maker

    Campaigns aimed at adult children researching care for a parent, with a clear test budget, strong landing page and honest reporting so we learn before we scale.

  5. 05

    A website with two front doors

    Conversion-built pages with separated funnels: care enquiries and referrals down one path, job applications down another, each answered fast.

  6. 06

    Referrer & recruitment engines

    LinkedIn and direct outreach to social workers and hospital discharge teams, plus careers pages and job-ad campaigns that keep your rota ahead of demand. Marketing that fills your own pipeline, we're not a staffing agency.

+14,200%

Regional care brand Google organic traffic growth in its first year

A regional care brand needed its own identity because its audience and client base differed from those of the wider supported-living provider. Its new brand, website and local visibility work produced three organic enquiries after launch and year-one Google organic growth of 14,200%, without paid digital marketing.

Source: Client analytics, year one; £0 spent on digital marketing

Foundations first, then demand, then compounding.

We optimise for care packages started, not clicks, impressions or vanity dashboards.

  1. 01

    Audit the funnel

    Where enquiries come from today, where they leak, and what a client is worth, so we know exactly what a lead should cost.

  2. 02

    Fix the foundations

    Website funnels separated, Google Business Profile rebuilt, directory profiles completed, reviews flowing.

  3. 03

    Turn on demand

    Local SEO content, paid social to families researching care, and referrer outreach to social workers and discharge teams.

  4. 04

    Measure & compound

    Cost per lead, enquiry-to-package conversion and a one-page monthly report, then double down on what's working.

from £950/mo

or fixed-scope projects

Standalone or the full ladder, your call.

Marketing-only enquiries are served happily; nothing here requires the rest of the journey. The honest shape of the numbers:

  • 01A conversion-built care website with SEO foundations, lead capture and tracking sits inside Sprint Complete at £8,950 fixed.
  • 02Ongoing growth runs as skaale Partner from £950/month, paid social management from £1,750/month, with ad spend billed separately at cost.
  • 03Three-month minimum, then no lock-in. We earn next month, every month.

Ready to be the provider families find first?

A free 20-minute call about where your enquiries come from today, and where they should. Marketing-only is fine; the rest of the journey is there if you want it.

What providers ask before they begin.

01

Do you work with care homes, domiciliary care or both?

Both, and the playbooks differ. Care home marketing wins on directory presence, reviews and the research journey families follow before a visit; marketing for domiciliary care wins on local search, referrer relationships with social workers and discharge teams, and fast response to enquiries. We build the funnel that matches how your clients actually arrive.

02

Is recruitment marketing the same as a staffing agency?

No. We're not a staffing agency and we don't supply workers. Recruitment marketing means building a careers page that sells your service as an employer and running job-ad campaigns that fill your own pipeline, you hire, you employ. It sits alongside client marketing because in care, growth is capped by whichever runs out first: enquiries or staff.

03

How quickly will we see enquiries?

Honestly, it varies by channel. A properly built Google Business Profile and directory presence can move things within weeks, while SEO compounds over months. We set a clear baseline, track every enquiry to its source and use small, measured tests where paid social is appropriate, so you always know what is working and what is not.